Cookie Policy

Learn how Drivezi uses cookies and similar technologies.

Last Updated: January 15, 2026

2. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you. We use cookies and similar technologies (like local storage and pixels) to provide, protect, and improve Drivezi's services. Under Indian law, we are required to inform you about the data we collect and obtain your consent where necessary.

4. Types of Cookies We Use

Essential Cookies These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling out forms. Under Indian law, these cookies do not require explicit consent as they are essential for providing the service you requested. Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. These require your consent before being placed. Functional Cookies These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and language settings. These require your consent before being placed. Marketing Cookies These cookies may be used to build a profile of your interests and show you relevant content. We obtain explicit consent before using any marketing cookies, and you can opt out at any time.

5. Specific Cookies We Use

| Cookie Name | Type | Duration | Purpose | |-------------|------|----------|---------| | drivezi_session | Essential | Session | Maintains your login state | | drivezi_consent | Essential | 1 year | Stores your cookie consent preferences | | drivezi_preferences | Functional | 1 year | Stores your app preferences | | _ga | Performance | 2 years | Analytics (with consent) | | _gid | Performance | 24 hours | Analytics (with consent) | | razorpay_session | Essential | Session | Payment processing (RBI compliant) | All cookies are stored in compliance with data localisation requirements where applicable.

6. Data Collection and Storage

Information collected through cookies is processed in accordance with Indian data protection laws: • Data Minimisation: We only collect data necessary for the stated purposes. • Storage Location: Cookie data is primarily stored on servers located in India. • Retention Period: We retain cookie data only for as long as necessary for the purposes described. • Security: All data is protected using reasonable security practices as mandated under the IT Rules, 2011. For detailed information on how we handle your personal data, please refer to our Privacy Policy.

7. Managing Cookies

You have the right to control cookies in various ways: Our Cookie Settings When you first visit Drivezi, you'll see a cookie consent banner that allows you to accept or customize your preferences. You can change these settings at any time through your account settings. Browser Settings Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences. You can typically find these settings in your browser's "Options" or "Preferences" menu. Your Rights Under Indian Law Under the DPDP Act, 2023, you have the right to: • Access information about what cookies are used • Withdraw consent for non-essential cookies • Request deletion of data collected through cookies Please note that disabling essential cookies may affect the functionality of our services.

8. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We ensure that third parties we work with comply with applicable Indian data protection laws. The third-party services we use include: • Google Analytics - Website analytics (data processing agreement in place) • Razorpay - Secure payment processing (RBI compliant, data stored in India) • Mapbox - Map and navigation services All third-party providers are bound by data processing agreements that ensure compliance with Indian law. Please refer to each third party's privacy policy for detailed information on their cookie practices.

9. Children's Privacy

Drivezi services are intended for users who are 18 years of age or older. We do not knowingly collect cookie data from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete such information in accordance with the DPDP Act, 2023, which provides enhanced protections for children's data.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, Indian legislation, or our data practices. When we make changes: • We will update the "Last Updated" date at the top of this policy • For material changes, we will notify you through the app or email • We will obtain fresh consent where required under the DPDP Act, 2023 We encourage you to review this policy periodically to stay informed about how we use cookies.